What is your return policy?

Goodman Manufacturing Co. strives to ensure customer satisfaction and offers a flexible return policy. If you are not completely satisfied with your purchase, we provide a 30-day return window from the date of delivery. To be eligible for a return, the product must be in its original condition, unused, and accompanied by a proof of purchase. Certain items, such as electrical components, cannot be returned. Customers are responsible for return shipping costs unless the return is a result of our error. Refunds will be issued using the original payment method within 10 business days of the returned item being received and inspected. For detailed return instructions and to initiate a return, please reach out to our dedicated customer support team, and they will guide you through the process. Your satisfaction is our utmost priority, and we are committed to resolving any concerns promptly.