Can I exchange my glasses for a different pair?
Yes, at Go-optic.com, we offer a hassle-free exchange policy for your convenience. If you wish to exchange your glasses for a different pair, simply contact our customer service within 14 days of receipt of your order. We are committed to ensuring your satisfaction, so we will gladly assist you in finding a suitable replacement. Please note that the exchanged glasses must be in original condition, including all accessories and packaging. We also offer a one-time exchange for prescription lenses, provided the prescription details remain the same. Any price difference between the original and replacement pair will be handled accordingly. Trust us to provide a smooth and seamless exchange process to ensure your eyewear needs are met.
Answered Nov 2, 2023
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