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Go-optic.com Customer FAQ

Top Answers & How-to Guides

What is Go-optic.com's Phone Number?

The question we are asked most often is about how to talk to Go-optic.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I order frames without prescription lenses?

Yes, you can order frames without prescription lenses on Go-optic.com. We understand that some customers may prefer to use their own...
Ask any question you have about Go-optic.com customer service, get an answer now.
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Ordering

How do I place an order?

To place an order on Go-optic.com, simply browse the website and choose the products you would like to purchase. Add the items to your...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Go-optic.com. However, it is important to do so as soon as possible....
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Tracking

How do I track my order?

To track your order, simply log into your account on our website and navigate to the "Order History" section. There, you will be able...
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About

What is Go-optic.com?

Go-optic.com is an online retailer specializing in eyewear products and accessories. It offers a wide range of prescription glasses,...
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Payment

What payment methods do you accept?

We accept various payment methods to provide convenience and flexibility to our customers. At Go-optic.com, you can make secure and...
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Return Policy

What is your return policy?

At Go-optic.com, we have a flexible return policy to ensure customer satisfaction. If for any reason you are not completely satisfied...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Go-optic.com, we understand that our customer base extends beyond borders,...
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Exchanges

Can I exchange my glasses for a different pair?

Yes, at Go-optic.com, we offer a hassle-free exchange policy for your convenience. If you wish to exchange your glasses for a different...
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Prescription

What is your prescription lens policy?

At Go-optic.com, we have a comprehensive prescription lens policy to ensure the satisfaction of our customers. We understand the importance...
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Do you offer prescription sunglasses?

Yes, we offer a wide range of prescription sunglasses at Go-optic.com. Our collection includes various styles, brands, and lens options...
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Lenses

Can I order frames without prescription lenses?

Yes, you can order frames without prescription lenses on Go-optic.com. We understand that some customers may prefer to use their own...
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Help me with my Go-optic.com customer service issue

Ask any question you have about Go-optic.com customer service. We will do our best to get you answers right away.
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