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Getaround Customer FAQ

Top Answers & How-to Guides

What is Getaround's Phone Number?

The question we are asked most often is about how to talk to Getaround customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What insurance coverage is provided when renting a car on Getaround?

When renting a car on Getaround, you are automatically provided with insurance coverage. Getaround offers comprehensive insurance coverage...
Ask any question you have about Getaround customer service, get an answer now.
Contact Getaround customer service

About Getaround

What is Getaround?

Getaround is an innovative car-sharing platform that connects vehicle owners with individuals in need of a car. It offers a seamless...
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How It Works

How does Getaround work?

Getaround is a peer-to-peer carsharing platform that allows individuals to rent out their cars to others. To use Getaround, first,...
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Requirements

What are the requirements to rent a car from Getaround?

To rent a car from Getaround, you need to meet a few requirements. First, you must be at least 21 years old with a valid driver's license...
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Pricing

How much does it cost to rent a car on Getaround?

The cost of renting a car on Getaround varies depending on factors such as the car's make, model, location, and availability. To get...
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Cancellation

What happens if I need to cancel my reservation?

If you need to cancel your reservation with Getaround, you can do so without incurring any cancellation fees up to 24 hours before...
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Damage Concerns

What if there is damage to the car I rented?

If there is any damage to the car you rented from Getaround, please inform us immediately by contacting our customer support team....
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Road Trips

Can I rent a car from Getaround for a road trip?

Yes, you can rent a car from Getaround for a road trip. Getaround offers a wide range of vehicles, including sedans, SUVs, and minivans...
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Insurance

What insurance coverage is provided when renting a car on Getaround?

When renting a car on Getaround, you are automatically provided with insurance coverage. Getaround offers comprehensive insurance coverage...
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Help me with my Getaround customer service issue

Ask any question you have about Getaround customer service. We will do our best to get you answers right away.
We look to the Getaround issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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