© GetHuman Inc.

How does Getaround help ensure the safety of renters and car owners?

Asked 5 months ago
Getaround takes several steps to ensure the safety of both renters and car owners. Firstly, all cars available on the platform undergo a thorough verification process before they are listed. This verification includes checks on the car's condition and the owner's identity, ensuring that the vehicles meet safety standards and can be trusted by the renters. Additionally, Getaround employs a robust driver screening process. Before users can rent a vehicle, they must provide valid identification and undergo a background check. This background check typically includes a review of driving history, which helps to identify any potential risks associated with renting their vehicles. This way, car owners can have increased peace of mind knowing that they are renting to responsible drivers. Moreover, Getaround implements a unique technology platform that allows real-time monitoring of vehicle usage and performance. The platform includes features that help both renters and owners track the vehicle during the rental period. This not only adds an extra layer of accountability but also facilitates communication between car owners and renters in case of any issues that may arise during the rental. In terms of support, Getaround also provides a dedicated support team that is available to assist with any safety concerns that may occur. This team can guide users through the process and help resolve any situations that arise during a rental. For further information regarding safety measures or to explore specific policies, users may refer to the Getaround website. It is often a reliable source for up-to-date details on their safety protocols.
Answered Jul 18th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Getaround Questions

Need to contact Getaround?

If you need to talk to Getaround customer service, now that you have the answers that you needed, click the button below.
Contact Getaround

Getaround

Find a list of many popular Getaround questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Getaround Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!