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What if there is damage to the car I rented?

Asked 2 years ago
If there is damage to a car rented through Getaround, the first step is to document the damage thoroughly. This typically involves taking clear photographs of the affected areas, noting the extent of the damage. It is also essential to review the rental agreement to understand the terms related to damage and liability. Getaround generally provides insurance coverage, but the specifics can vary based on the arrangement and individual circumstances. The next step is to report the damage. Getaround usually has a process in place for reporting any incidents or damage that occurs during the rental period. This can often be done directly through their platform. It is important to provide as much detail as possible, including any relevant photographs and descriptions of how the damage occurred. Once the damage is reported, Getaround will typically assess the situation, determining the next steps, including repairs and any potential costs involved. It is worth noting that renters are generally responsible for the costs associated with damage that occurs while they are in possession of the vehicle. For precise details regarding coverage and responsibilities related to damage, renters are encouraged to refer to the terms and policies provided on Getaround's official website.
Answered Jul 18th 2025

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