How Do I Request a Refund for a Gift Card from Gap?

Log into your account at Gap to request a refund for a gift card from Gap. Click Order History under My Account tab. Find the order you want a refund. Click Request Refund at the top of your account page, then follow the prompts to request a refund for an unwanted gift card purchase.

Feb 6, 2024

Gift cards are a convenient way to give someone or yourself money to spend at your favorite store. But what if you don't like your choice of gift? Fortunately, Gap provides ways to request a refund for your gift card from Gap. Here's how:

1. Log In to Your Gap Account

Sign in to your Gap account to request a refund for your gift card from Gap. Click My Account link near the top right corner of the website. This will take you to a page where Gap stores your information. Select Order History for all recent purchases by date with links to view details or make changes.

2. Select Gift Card

Click on the gift card you want to request a refund for. If you do not see the gift card you want, click All Gift Cards and select the gift card from there.

3. Click Request Refund

To request a refund, you'll need to go to the website and click Request Refund. It will take you to a page to enter your gift card number and PIN.

4. Select a Reason for the Refund

Once you determine the product and reason for your refund, choose from a dropdown menu to select a reason. If you are not sure of the reason, choose other.

5. Enter Your Details

Click on the Gift Card button in the bottom-right corner of the screen. Under Product Type, select Gift Card. Enter your contact information, including your name and email address, and click Submit.

6. Mail Your Items Back to Gap

If you want to return your item, mail it back to Gap along with a copy of your receipt.

7. Gap Confirms Receiving Your Request

After you submit your request, you will receive an email confirmation from Gap that it has received your request.

You can check on the status of your refund by logging into your account and clicking on "My Gift Cards."

8. Gap Will Process Your Refund

It will also confirm that it is processing the refund and provide the time it should take to refund for your gift card from Gap.

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