Free People has a return policy designed to offer customers flexibility and convenience when making purchases. Generally, items purchased from Free People are eligible for return within thirty days of the order date. It is important to note that for an item to be returned, it must be in its original condition. This means that the item should be unworn, unwashed, and with all original tags still attached.
Certain types of items, such as intimates and swimwear, may have additional restrictions due to hygiene considerations, so it is advisable to check the specific details associated with those categories. Additionally, sales items may have a different return timeframe and conditions.
To initiate a return, customers typically follow a simple process that involves visiting the Free People website, where they can find detailed instructions for returns and exchanges. They may need to complete a return form and use a provided shipping label to send back the items. Free People does not cover the return shipping costs for returns, so customers should be prepared to pay for shipping on these returns unless otherwise noted in a promotional offer.
For the most accurate and up-to-date information regarding the return policy, customers are encouraged to view the current webpage dedicated to returns on the Free People website. It is always beneficial to review these details before making any purchase to ensure a seamless shopping experience.
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