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FlipKart Customer FAQ

Top Answers & How-to Guides

What is FlipKart's Phone Number?

The question we are asked most often is about how to talk to FlipKart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account...

What is Flipkart Plus and how does it work?

Flipkart Plus is a loyalty program that rewards customers for shopping on Flipkart. Users earn Plus Points with each purchase,...
Ask any question you have about FlipKart customer service, get an answer now.

Recent FlipKart Customer Questions

I placed order on 15th of December and it still haven't arrived

Delivery times can vary based on factors like location, item availability, and shipping method. Orders typically have estimated delivery dates provided at the time of purchase. If your order is significantly delayed, please check the order status for updates. There may also be specific reasons for the delay, including weather issues or logistical challenges.
Asked Jan 2, 2026 2:26 PM

I ordered yesterday a dress for my daughter size is medium, but now I wants change of her dress size to small size

To change the size of your order, you can initiate a return for the medium dress and place a new order for the small size. Ensure that the return process is started before the return window closes. Check the return policy on the website for details on how to proceed with returns and exchanges.
Asked Dec 13, 2025 6:30 AM

I ordered back cover of mobile 21 November but still not received

We understand your concern about the delay in receiving your order. Please check the order status on your account to see if there are any updates regarding the shipment. If the order has not arrived within the expected timeframe, there may be an option to track the delivery or initiate a return or refund process.
Asked Dec 6, 2025 4:24 PM

Ekart product returns karane ke liye flipkart me login kaise kre

Flipkart par login karne ke liye, aapko Flipkart ki website ya mobile app par jaana hoga. Wahan par aapko "Login" ya "Sign In" ka option milega. Us par click karne par, aapko apna mobile number ya email ID aur password enter karna hoga. Uske baad "Login" par click karein. Agar aapne pehle se account nahi banaya hai, to aapko pehle account banana padega. Login karne ke baad, aap apne orders section me jaakar product returns kar sakte hain.
Asked Aug 23, 2025 2:29 PM

Ekart product returns kaise hoga

Ekart product returns ke liye, aapko apne Flipkart account par login karke 'My Orders' section mein jaana hoga. Wahan aap us product ko select karein jo aap return karna chahte hain. Uske baad 'Return' option par click karein aur return reason select karein. Aapko instructions follow karne honge, jisme return pickup schedule karna shamil hai. Product ko original packaging mein wapas bhejna hoga. Return policy ke terms aur conditions ka dhyan rakhein, aur return initiate karne ke liye samay seema ka paalan karna zaroori hai.
Asked Aug 23, 2025 2:25 PM

Help me with my FlipKart customer service issue

Order Tracking

How do I track my FlipKart order?

If you ordered soemthing from Flipkart and would like to track it's delivery, here are the best and most effective ways to do so.

How long does it take for FlipKart to deliver an order?

Delivery times on FlipKart depend on product type, seller, location, and shipping method. Typically, items arrive within three...

Can I change my delivery address after placing an order on FlipKart?

Yes, customers can modify their delivery address for orders on FlipKart, but this can only be done before the item has shipped....

Exchanges

How do I get FlipKart to refund a charge?

Refunds can be a hassle. Well don't let them be, especially when it comes to Flipkart. We looked up the best ways to get your...

How can I exchange my order on FlipKart?

If you ordered something from Flipkart and it's the wrong size and needs to be exchanged, here is the fastest way to exchange...

Returns and Cancellations

How Can I Return My Order on FlipKart?

Flipkart allows returns, replacements, or exchanges for defective, damaged, tampered, or ill-fitting products, as well as for...

How do I return my order to FlipKart?

Online shopping has revolutionized the way we shop, offering convenience and a wide range of products. However, returning items...

How do I cancel my order on FlipKart?

Don't let cancelling an order with Flipkart cause you a hassle. Cancelling an order is stress and pain free if you just follow...

What is FlipKart's return policy?

FlipKart's return policy permits product returns within a time frame of seven to thirty days, varying by category. Items must...

Can I cancel a refund request on FlipKart?

Yes, a customer can cancel a refund request on FlipKart if it has not yet been processed. They can check this by visiting their...

Can I return a product if I have used it on FlipKart?

Customers can return used products on FlipKart within a specified return window, usually between ten to thirty days, depending...

Account and Recovery

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account...

What is Flipkart Plus and how does it work?

Flipkart Plus is a loyalty program that rewards customers for shopping on Flipkart. Users earn Plus Points with each purchase,...

Payments and Offers

What are the payment options available on FlipKart?

FlipKart provides various payment methods including credit and debit cards for secure online transactions, mobile wallets like...

Are there any discounts or offers available on FlipKart?

FlipKart offers a variety of discounts and promotions across different categories, especially during festive sales like the Big...

Is there a warranty on products purchased from FlipKart?

Products bought from FlipKart generally come with a warranty, but this varies by product type and manufacturer's policies....
We look to the FlipKart issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FlipKart issues reported to GetHuman
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