In a nutshell: To track a package with FedEx, you can use a tracking number, reference code, TCN, or door tag. You can contact the call center or visit a FedEx location for assistance. It's recommended to use a tracking number for a faster response. Enter the tracking number on the FedEx website to get parcel details. FedEx Insight allows real-time tracking after signing up. You can also track by reference or TCN, obtain proof of delivery, track by email, text, or use the FedEx Insight service. Contact FedEx customer support for further assistance.
There are many ways to track a package with FedEx: a tracking number, a reference code, a TCN (transportation control number) or a door tag. You can also contact the call center or visit a FedEx location to track your package, and while the representatives can track a package with your full name, it's advised to use a tracking number to get a faster response. If you're waiting for a parcel from FedEx, read this guide to help you track your package. If you have questions, please don't hesitate to contact Customer Support.
Go to this link: https://www.fedex.com/en-us/tracking.html.
Tap or click Tracking Number and then enter the tracking number in the box below. You can enter up to 30 door tags or tracking numbers. Enter one tracking number per line.
After typing in the tracking numbers, click Track to see the details of your parcel. Using FedEx InSight also lets you track your shipments in real-time. However, you'll need to sign up first to be able to use FedEx Insight. Keep reading to know more.
The process is the same, but when choosing this option, you'll need to provide your reference number and the destination country. Click Track to get updates on your parcel.
Use this option if you're waiting for a package from the government. You'll need to also provide the ship date if the package was sent more than two weeks ago. Click Track to get updates on your parcel.
Use this option to know if the recipient got the parcel. Recipients can also use this option for missing orders. Just enter the tracking number to see proof of delivery. Click Track.
FedEx customers also have the option to track their packages via their emails. They just have to send a message to track@fedex.com, leaving the subject line blank. They should type their tracking number in the email body and send the email. When tracking multiple orders, the tracking numbers must be separated by a comma or space. You can also type them in separate lines, one tracking number per line.
If you got a text message from FedEx, use the link on the text message and follow the instructions on how to track your parcel.
Sign up for FedEx Insight to get the status of your shipments without a tracking number. You also get notifications of your shipments, helping you manage them better. Other benefits of FedEx Insight include enabling other people to access your InSight, get automatic notifications and find or organize via postal code or by name.
Fill out the registration form to get started.
If you have other questions about your shipments, use the chatbox on the Homepage to speak with a virtual assistant. You can type in your question and then click Submit. Feel free to visit the nearest FedEx location for updates on your shipments or packages. Customers also have the option to manage their shipments; when you're busy, arrange for a pickup instead. You may also be able to reschedule the delivery of your parcel. Speak with FedEx Customer Support for more information.
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