How Do I Cancel My Experian Subscription?

In a nutshell: To cancel your Experian subscription, go to the website and navigate to the Support section. Locate the "Experian customer support" line and find the

Dec 18, 2024

Introduction

If you want to cancel your Experian subscription, the website makes it easy to do. It takes little time if you know the proper steps to go about it.

What You'll Need

Cell phone

Navigate to the Experian Website

Go to the Experian homepage.

Scroll Down to Support

Scroll down on the homepage until you reach the section that says "Support."

Expand the Menu

Click on the "+" sign to the right of "Support" to expand its menu.

Locate the Customer Support Section

Locate the line that says "Experian customer support." Click on this.

Locate the Section That Pertains to Your Issue

You’ll see a line at the top of the page that says, “What can we help you with?” Scroll down on the page until you find a blue section with white writing that says, “Common questions” at the top. Find the question that says, “How do I cancel my membership?” Click on this.

Read the Page Info

After clicking on the link, you'll be directed to another page that says, “How do I cancel my Experian membership?” at the top of it. Read this page, which will tell you how to change your membership from paid to free from your account. it also offers information about what's included with a free account so you'll know what you're getting with the modification. If you were unable to change the membership, move onto the next step.

Contact Experian Customer Support

If you were unable to change your membership from paid to free, it's ideal to contact Experian customer support for further assistance. When contacting them, let them know what you already tried in order to change your account

Conclusion

Experian makes it easy to change your subscription from paid to free via your account. However if you're unable to do so, their helpful customer service team can assist.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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