How do I report a power outage?

If you need to report a power outage to Duke Energy, you can follow the process they have established for customers. Typically, the most efficient way to report an outage is through their official website or mobile app. These platforms often provide an easy-to-use form that allows customers to quickly submit their outage information and view updates about the restoration status in their area. Additionally, customers can also report power outages through their customer service number, which is usually listed on the Duke Energy website. It is important to provide specific details such as your account number, the nature of the issue, and the location of the outage to ensure prompt attention. For the most current information, including exact contact details and any other options available for reporting outages, it is recommended to visit the Duke Energy website directly. This will ensure you have the most accurate and up-to-date instructions for your reporting needs.