Dollar Tree Customer FAQ

To get a refund or exchange at Dollar Tree, you can return items within 30 days of purchase. Bring your receipt or proof of purchase. Items must be in their original condition and packaging. Refunds will be issued in the original form of payment or via store credit. Some items, like seasonal or clearance products, may not be eligible for return. Please check with the store for specific policies on certain items.

We regret to hear about your negative experience. To report unsatisfactory customer service at a Dollar Tree store, visit their official website and choose the "Contact Us" option. From there, select "Customer Order Support" if it's an online order, or "Store Experience" if it's a store visit-related issue. Follow the prompts and provide as much detail as you can in the comments box provided, including the store number and location, the date and time of your visit, and detailed information on what occurred for their investigation.