Does Dollar Tree Pay for Shipping on Returns or Exchanges?

You can order online from Dollar Tree and have the items delivered free of charge to your local store. If you want to return a product, it may be better to visit your local store and ask for an exchange. If you decide to post your items back to Dollar Tree you'll have to pay for the shipping costs yourself. When returning an item to Dollar Tree, ensure that it's in its original packaging and that you have a receipt.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Does Dollar Tree pay for shipping on returns or exchanges?

Dollar Tree is a chain of Dollar stores that offer good quality products for just one dollar each. The company also allows you to order online and your items will be delivered for free to your local Dollar Tree store for collection. There is no charge for ordering bulk items and smaller items can be delivered to a store near you for free.

If you buy a product online only to find that you're not happy with it, you may like to return the product to Dollar Tree. You can do this either by post or in person at any Dollar Tree store. Dollar Tree doesn't offer any refunds, but do allow customers to exchange items. You'll see that this is written on the receipt.

If you've ordered online and want to return a product, it may be better to visit your local store and ask for an exchange. You can post your items back to Dollar Tree but will have to pay the shipping costs yourself. When returning an item to Dollar Tree, ensure that it's in its original packaging and that you have a receipt.

Contact Dollar Trees Customer Service Team

If you're planning to return a product to Dollar Tree, you may like to talk to a customer service representative, who will be happy to help. Dollar Tree can be contacted by phone 24/7, by email or via social media.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Does Dollar Tree Pay for Shipping on Returns or Exchanges?

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