How Do I Get a Refund from Dollar Tree?

Dollar Tree offers customers extremely good value for money. It's likely that you'll be able to find everything that you need in Dollar Tree. While the company is popular and does allow customers to return items, they don't provide a refund. If you're not happy with your purchase, you can return it, and Dollar Tree will let you exchange the item. You must return the item in its original package and have a receipt to get an exchange.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

How do I get a refund from Dollar Tree?

Dollar tree is a great value shop where you'll find lots of essential items, toys, stationery, and gifts, all for just one dollar. You can shop online or in-store and can get an exchange if the product isn't as you expected.

Unfortunately, Dollar Tree doesn't offer any refunds on its products. They will however, let customers exchange non-seasonal products as long as they are in the original packaging and haven't been opened.

What is Dollar Tree's return policy?

Dollar Tree aims to provide customers with excellent customer service and good quality products at a low price. They want to be able to continue offering extreme value for $1.00. To be able to do so, they are not currently offering refunds in their retail stores. The company does not offer refunds and considers all sales final.

However, if you have an unopened item that's in the original packaging and you are able to provide a receipt, you can exchange the item. Dollar Tree doesn't offer exchanges on seasonal merchandise.

If you've ordered some products online and your order has arrived incomplete, you should contact the customer service team for help and advice.

Contact Dollar Trees Customer Service Team

If you have any problems with your Dollar Tree purchase, you can call the customer service team, who will be happy to offer help and advice. The company can also be contacted by email or via social media. The phone line will be answered 24/7.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get a Refund from Dollar Tree?

Why does GetHuman Write How-to Guides for Dollar Tree Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dollar Tree in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Dollar Tree? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Dollar Tree

Asked 4 years ago
Updated 2 years ago
Viewed 2,841,839 times
Dollar Tree
Dollar Tree Refund
Refund from Dollar Tree
Can I get a Refund at Dollar Tree
Return an item to Dollar Tree
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!