How Do I Set Up Autopay for My DirecTV Bill?

DirecTV works on a subscription basis. You can set up autopay on your DirecTV bill using a relatively straightforward process. There are plenty of advantages for doing so. You can change it using your desktop or through the mobile app. You can also change the payment method for autopay. For any issues, feel free to contact customer service.

How Do I Set up Autopay for My DirecTV Bill?

DirecTV is a television and movie service whose parent organization is AT&T. The service works on a subscription basis where you subscribe to certain TV packages and pay for the package each month.

DirecTV has a feature that allows you to put your subscription payments to automatically be paid from a payment platform of your choosing be it your credit card, debit card or bank account. The feature is aptly called Autopay.

There are plenty of advantages for having your DirecTV payments of Autopay. First and foremost is the most important benefit which is not having to worry about paying your bills.

Once the billing date arrives, the system automatically removes the balance you owe from your payment method and you are sent a fee statement thereafter. You will be sent a copy of your bill when the billing cycle ends just like every other DirecTV customer.

Another advantage of having DirecTV on autopay is that you are notified whenever your billing cycle is about to end so you do not have your package switched off during an important event. Your subscription ending abruptly during an important game or exciting movie is very inconvenient.

Autopay is also great for planning purposes. Since you do not have to wait until your subscription ends to pay the bill, you will have to plan ahead and ensure your debit card or bank account has enough funds to pay the bill.

You will avoid paying any late payment fees if your DirecTV subscription is on autopay since the funds will be credited on exactly the same date every month. Therefore, in the long run you may be saving a lot of money in late fees by having your DirecTV payments on autopay.

How to Set up Autopay

The process of setting up autopay for your DirecTV account is a relatively straightforward process. It includes the following steps:

  1. Launch your web browser and open the DirecTV website.
  2. Input the necessary detail and log in to your DirecTV account.
  3. Go to ‘Autopay.'
  4. If you have several DirecTV accounts, select the account that you would like to put on autopay.
  5. Select to turn on autopay.
  6. Follow the onscreen instructions to set up autopay.
  7. If you want to put more than one DirecTV account on autopay, follow the above steps for each account and click ‘Save' when done.

You should note that it can take up to two billing periods for the autopay update to take effect. You should continue paying as usual until you see that Autopay has been activated. You can manage your Autopay feature and payment methods through the myAT&T app.

Though you have set up autopay, you may want to add a payment method through which the autopay payments will be made. The process of doing so is as follows:

  1. Launch your web browser and open the DirecTV website.
  2. Input the necessary details and log in to your DirecTV account.
  3. Go to ‘Autopay.'
  4. Select the account that you would like to put on autopay if you have multiple accounts.
  5. Select ‘Change Payment Method.'
  6. Select ‘New Checking/Savings account' or ‘New Debit/credit card.'
  7. Input the requisite details in the empty fields and then click ‘Continue.'

If the payment method you choose is the same as the previous one albeit a new one, the changes should take effect immediately. On the other hand, if it is a different payment method, it can take up to 2 business days to show.

If you are having any trouble putting your bill on Autopay, you should contact DirecTV customer service.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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