DSW Customer FAQ

We're sorry to hear you're having trouble processing your order. Here are a few suggestions which might help: Double check your credit card information for any errors, including the expiration date and CVV code. Also, ensure that the billing address matches exactly with the one tied to your credit card. If you still face issues, it may be best to try a different payment method, like another credit card or PayPal. Sometimes, issues like these can also be due to temporary website glitches, so you might want to wait a while and then try again. If you're still unable to place your order, it would be prudent to get in touch with your bank to ensure there's no issue from their end.