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Chicago Cutlery Customer FAQ

Top Answers & How-to Guides

How do I Contact Chicago Cutlery Customer Service?

The question we are asked most often is about how to talk to Chicago Cutlery customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return a Chicago Cutlery product if I am not satisfied with it?

Yes, Chicago Cutlery offers a satisfaction guarantee and accepts returns if customers are not fully satisfied with their products....
Ask any question you have about Chicago Cutlery customer service, get an answer now.

Recent Chicago Cutlery Customer Questions

I cant get the zip ties off the new steak knives. Too thick and tight to cut with scissors

We suggest carefully using a pair of wire cutters or a utility knife to remove the zip ties from your new steak knives. Please take care not to scratch or damage the knives when doing so. Hold the knife securely by the handle, and cut the zip tie away from the blade to avoid injury. Remember, safety first. If you're unable to do it yourself, consider getting help from someone who is comfortable with using these tools.
Asked Mar 30, 2024 5:21 PM

Help me with my Chicago Cutlery customer service issue

Returns

How Do I Exchange and Item to Chicago Cutlery?

Getting a refund through Correlle is easy. All you need is the original packaging and receipt and you can make a return simply because...

Can I return a Chicago Cutlery product if I am not satisfied with it?

Yes, Chicago Cutlery offers a satisfaction guarantee and accepts returns if customers are not fully satisfied with their products....

Warranty

What is the warranty on Chicago Cutlery products?

Chicago Cutlery provides a limited lifetime warranty on their products. This means that the company will repair or replace any knife...

Maintenance

Can I sharpen my Chicago Cutlery knives myself?

Yes, you can definitely sharpen your Chicago Cutlery knives yourself. We recommend using a sharpening stone or a honing steel for regular...

Are Chicago Cutlery knives dishwasher safe?

No, Chicago Cutlery knives are not dishwasher safe. It is recommended to hand wash them to maintain their sharpness and overall quality....

Materials

What materials are Chicago Cutlery knives made of?

Chicago Cutlery knives are expertly crafted using premium-quality materials to ensure exceptional performance and durability. Our knives...

Storage

Do Chicago Cutlery knives come with a storage block?

Yes, Chicago Cutlery knives typically come with a storage block. The storage block is designed to hold and organize the knives efficiently,...

Professional Use

Are Chicago Cutlery knives suitable for professional use?

Yes, Chicago Cutlery knives are highly suitable for professional use. With decades of experience in the industry, Chicago Cutlery is...

Purchase

Can I purchase Chicago Cutlery knives directly from the website?

Yes, you can conveniently purchase Chicago Cutlery knives directly from our website. Our online store offers a comprehensive selection...

Collections

What is the difference between the various Chicago Cutlery knife collections?

The various Chicago Cutlery knife collections showcase a range of features and design elements to cater to different needs and preferences....

Variety

Are Chicago Cutlery knives available in different colors or finishes?

Yes, Chicago Cutlery knives are available in different colors and finishes to suit your personal preferences. Our wide range of options...
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