Catherines Customer FAQ
Top Answers & How-to Guides
What is Catherines's Phone Number?
The question we are asked most often is about how to talk to Catherines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Catherines customer service, get an answer now.
Order Tracking
How do I track my order?
To track your order from Catherines, simply log into your account on their website and access the order tracking section. From there,...
Return Policy
What is the return policy?
Catherines offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase, you...
Shipping Options
What are the shipping options?
Catherines offers various shipping options to cater to different needs. Standard Ground Shipping is available for a flat rate and typically...
Order Changes
Can I cancel or change my order?
Yes, you can cancel or make changes to your order at Catherines. If you wish to cancel your order, it is best to contact their Customer...
Loyalty Program
Do you have a loyalty program?
Yes, Catherines has a loyalty program called "Perks Card." By signing up for this program, customers can enjoy various benefits and...
Help me with my Catherines customer service issue
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