Can I return an item purchased online to a store?

Yes, you can return an item purchased online to a Catherines store. We understand that sometimes purchases don't meet your expectations or might not fit you perfectly. To ensure a hassle-free return experience, simply bring the item, along with the original packing slip and any tags, to your nearest Catherines store within 60 days of purchase. Our friendly store associates will be happy to assist you with processing the return and either provide a refund or help you find a suitable exchange item. Please note that if you paid using PayPal, your refund will be issued as a merchandise credit. For further details on our online return policy, including exceptions and regulations, please refer to our website or contact our customer service.