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Can I return an item purchased online to a store?

Asked 2 years ago
Catherines has a return policy that allows customers to return items purchased online to a physical store location. When returning an item, it is important to bring the original packing slip or receipt to ensure a smooth return process. Items should be in their original condition, meaning they should have original tags attached and be unworn, if possible. It is advisable to check the specific details regarding the return window, as there may be guidelines on how long after purchase items can be returned. Additionally, some promotions or items may have different return policies, so it is beneficial to review those as well. For those who wish to return items that may not meet their expectations, returning them to a physical store can be a convenient option. Before heading to the store, customers may find it helpful to look at the Catherines website for the most current information regarding store locations and hours, as well as any specific return instructions. This can assist in making the return process as efficient as possible.
Answered Jul 13th 2025

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