Catherines generally has a policy regarding exchanges and returns that allows customers to exchange items even without a receipt, though this may vary by location. In many cases, customers may be able to exchange items for store credit, provided the items are still in unworn and resalable condition, and have the original tags attached. It is a good idea to present any available information, such as the order confirmation or a credit card used for the purchase, as this may assist in the exchange process.
To ensure a smooth experience, customers are encouraged to check the specific store's guidelines or review the return policy on the current Catherines website, as certain conditions and time frames may apply. Each store may have its practices, so understanding those details can help clarify what to expect when exchanging items without a receipt. Happy shopping!