© GetHuman Inc.

Carlosshoes.com Customer FAQ

Top Answers & How-to Guides

What is Carlosshoes.com's Phone Number?

The question we are asked most often is about how to talk to Carlosshoes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Carlosshoes.com customer service, get an answer now.
Contact Carlosshoes.com customer service

Recent Carlosshoes.com Customer Questions

Help me with my Carlosshoes.com customer service issue

Order Tracking and Changes

How do I track my order?

To track an order on Carlosshoes.com, visit the website and look for the "Order Status" or "Track Order" option. After entering...
Read more

Can I cancel or change my order after it has been placed?

Once an order is placed on Carlosshoes.com, it quickly moves into processing, making changes or cancellations difficult....
Read more

Returns and Refunds

What should I do if I receive a defective product?

If a customer receives a defective product from Carlosshoes.com, they should review the return policy and document the defect...
Read more

What is the return policy for Carlosshoes.com?

Carlosshoes.com allows returns within typically thirty days of purchase for unworn and undamaged items in original packaging....
Read more

How long does it take to process a refund?

The refund processing duration at Carlosshoes.com varies based on payment methods and circumstances. Refunds are usually...
Read more

Can I exchange my shoes for a different size or style?

Carlos Shoes allows exchanges for different sizes or styles within a specific time frame, under their return policy. Customers...
Read more

Shipping and Discounts

Do you offer international shipping?

Carlosshoes.com may offer international shipping, but the specifics can differ. It is recommended to visit their website for...
Read more

What payment methods do you accept?

Carlosshoes.com accepts major credit cards like Visa and MasterCard, as well as PayPal for added security. Gift cards and...
Read more

Do you offer any discounts or promotions?

Carlosshoes.com frequently features discounts and promotions throughout the year, including seasonal sales and special offers....
Read more

Products and Gift Cards

What is the sizing chart for your shoes?

Carlosshoes.com has a detailed sizing chart that assists customers in choosing the correct shoe size. This chart covers US, UK,...
Read more

Are gift cards available for purchase?

Gift cards can be purchased at Carlosshoes.com, providing an easy and thoughtful gift option for any occasion. They come in...
Read more

What is the warranty on your products?

Carlosshoes.com typically provides a warranty that covers manufacturing defects for a limited time, usually from six months to...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!