© GetHuman Inc.

Best Western Customer FAQ

Top Answers & How-to Guides

What is Best Western's Phone Number?

The question we are asked most often is about how to talk to Best Western customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Best Western customer service, get an answer now.

Recent Best Western Customer Questions

I need to cancel my reservation 788320588 at blackfoot idaho best western hotel

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please use that to assist with your reservation cancellation.
Asked Sep 22, 2024 10:26 AM

Did not receive any of my bonus points rewards

If you did not receive your bonus points rewards, it could be due to a delay in processing or an error in your account. We recommend checking your recent activity in your Best Western Rewards account. Make sure all your stays were properly credited and that you provided your membership number at check-in. If everything seems correct and you still haven't received your points, there might be an issue with the account that requires attention.
Asked Jun 22, 2024 2:39 AM

I didn't receive a confirmation email

We're sorry to hear that you didn't receive your confirmation email. Various factors can dictate why this might happen, such as incorrect email address, a technological glitch, or even your email provider marking the email as spam. Please check your spam or junk email folders first. If you still can't find it, it's possible there could have been an error in your email address when you made your reservation - in this case, you'd need to reach out to Best Western's customer service team or the hotel directly for further assistance.
Asked Mar 27, 2024 2:40 PM

Help me with my Best Western customer service issue

Booking and Cancellation

What Is Best Western's Coronavirus Change or Cancellation Policy?

Best Western has rolled back some of its coronavirus policies regarding cancellation or rescheduling, but its commitment to...

How Do I Cancel My Trip with Best Western?

You've made your reservation with Best Western, but then your plans suddenly change and you need to cancel your trip. You can...

How Do I Book a Trip with Best Western?

Enter your travel information and payment details to book a trip with Best Western. Select the hotel of your choice, then click...

How Do I Get a Refund from Best Western?

To get a refund from Western, first check the cancellation policy for your reservation. Gather necessary documentation, such as...

What Is Best Western's Cancellation Policy?

Best Western cancellation rules depend on the hotel location. You can learn more about your location's cancellation policy by...

How Do I Dispute a Charge with Best Western?

If you stayed at a Best Western hotel or resort and found an unexpected charge on your bill that you think was inappropriate,...

Guest Feedback

What Do I Do If I Never Received a Confirmation Email from Best Western?

If you made a reservation with a Best Western resort or hotel, the company should have sent you a confirmation email. If you...

How Do I File a Complaint About the Property to Best Western?

If you had some kind of problem with a Best Western resort or hotel during your stay, you might feel you should make a...

Hotel Policies

What are the check-in and check-out times at Best Western hotels?

Check-in and check-out times at Best Western hotels typically range from around 3:00 PM for check-in to approximately 11:00 AM...

What is the smoking policy at Best Western hotels?

Best Western hotels typically have a smoking policy that is mostly smoke-free, prohibiting smoking indoors while offering...

What is the minimum age to check in at a Best Western hotel?

Best Western usually requires guests to be at least eighteen years old for check-in. However, policies may vary by location, so...

Are there any additional fees or charges I should be aware of when staying at a Best Western hotel?

When staying at a Best Western, guests may face various fees that differ by location and reservation terms. Common charges...

Amenities and Services

Does Best Western offer a rewards or loyalty program?

Best Western has a loyalty program called Best Western Rewards. This program allows guests to earn points for qualifying stays,...

Can I request a specific room type or location at a Best Western hotel?

Guests at Best Western hotels can request specific room types or locations during booking. It is advisable to state preferences...

Does Best Western offer discounted rates for senior citizens or AAA members?

Best Western provides discounted rates for senior citizens, usually aged sixty-two and older, as well as AAA members. These...

Are pets allowed at Best Western hotels?

Best Western has a pet-friendly policy, but it differs by location. Many hotels allow pets with size and number restrictions...

What amenities are available at Best Western hotels?

Best Western hotels provide various amenities to enhance guest comfort, including complimentary breakfasts, free Wi-Fi, and...

Is breakfast included in the room rate at Best Western hotels?

The availability of breakfast at Best Western hotels can differ by location. Many properties, particularly under the Best...

Does Best Western have a shuttle service to and from the airport?

Best Western provides airport shuttle services at some locations, but availability and costs can differ by hotel. Guests should...

Can I make special requests for my stay, such as a crib or extra bed?

Best Western typically allows guests to make special requests, like for a crib or extra bed, but accommodations depend on hotel...
We look to the Best Western issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Best Western issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!