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Can I return an item bought online to a physical American Eagle Outfitters store?

Asked 2 years ago
Yes, items purchased online from American Eagle Outfitters can typically be returned to a physical AEO store. This makes the return process convenient, as customers have the option to avoid shipping fees or waiting for a refund to process after mailing back an item. However, it is important to ensure that the items being returned meet the company's return policy criteria, which generally includes being in their original condition with tags attached. Additionally, customers should bring a copy of their order confirmation or receipt when returning items to make the process smoother. For the most accurate and up-to-date information regarding the return policy, it is advisable to visit the official AEO website or the specific web page that details their return procedures.
Answered Jul 12th 2025

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