In a nutshell: Did you return an item to Amazon? If you paid for the item with a gift card, expect the refund to be sent and credited to your balance in about 2-3 hours. Credit cards take up to 5 business days, while refunds sent to debit cards or checking accounts take up to 10 business days. If you paid with a prepaid credit card, the balance is usually credited to your account within 30 business days. If you just returned an item to Amazon, continue reading for the steps on how to check the status of your refund.
Did you return an item to Amazon? If you paid for the item with a gift card, expect the refund to be sent and credited to your balance in about 2-3 hours. Credit cards take up to 5 business days, while refunds sent to debit cards or checking accounts take up to 10 business days. If you paid with a prepaid credit card, the balance is usually credited to your account within 30 business days. If you just returned an item to Amazon, continue reading for the steps on how to check the status of your refund.
You need to sign in to your account to view the status of your refund. To log in, enter your email address or mobile number and click Continue.
Look for the order you returned to Amazon and click on View Return/Refund Status.
Note that you can also check the status of your refund via the email confirmation sent by Amazon. Just click on the link to view the status of the refund. You may also need to sign back in to your account to view the status.
Once the item is received by Amazon, the staff will check it for customer use, missing parts or manuals, and damage. You may be charged up to 50% for damaged parts or when the item displays signs of use. The fee for not returning the item before the return deadline is 20% of the original price.
Charges may also apply after a refund if the customer uses an incorrect return label. You may also be charged an additional amount if you drop off the item at the wrong drop-off location. Amazon does send out reminders to make sure you return the item on time. Note that if you pay with a promotional certificate, no refund will be issued.
Although some refunds can take only a few days, it's best to wait up to 30 days to get your refund. The timeline varies depending on the return shipping speed, order type, processing time, and refund payment method. Once the refund is issued, Amazon will send an email along with the details of the refund. The refunded amount goes to the refund method selected in the Online Returns Center.
Were you able to get the refund? Note that it can take time for funds to become available in your payment method, as this depends on your financial institution. Also, if you haven't filed a return yet, you have up to 7 days to return books or textbooks, 15 days for Apple products, and about 90 days for most non-perishable baby products or mattresses. Non-returnable items include perishables, pet medication products, certain digital products, and items with shipping restrictions. Still have questions? Contact Amazon Customer Support today.
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