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Abercrombie & Fitch Customer FAQ

Top Answers & How-to Guides

What is Abercrombie & Fitch's Phone Number?

The question we are asked most often is about how to talk to Abercrombie & Fitch customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order on Abercrombie & Fitch's website?

No, you do not need an account to place an order on Abercrombie & Fitch's website. While creating an account offers benefits such as...

What is Abercrombie & Fitch's loyalty program and how does it work?

Abercrombie & Fitch's loyalty program, called A&F Club, is a rewards program designed to offer exclusive benefits to its members. It...
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Contact Abercrombie & Fitch customer service

Gift Cards

How Do I Check the Balance on My Abercrombie and Fitch Gift Card?

You can check the balance on your Abercrombie and Fitch gift card by visiting the company's website and signing in. Click on Gift Cards...
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How Do I Request a Refund to a Gift Card from Abercrombie & Fitch?

If you bought something using an Abercrombie & Fitch gift card and need to return it, you can get a refund in the form of a gift card...
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How Do I Buy a Gift Card from Abercrombie and Fitch?

Sign in to your Abercrombie and Fitch account. Click Shop Now in the top right corner of the screen. Choose a gift card from the drop-down...
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How Do I Send Someone a Abercrombie and Fitch Gift Card?

There are three main ways to send someone a gift card from Abercrombie and Fitch. You can email an electronic card to the recipient...
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How Do I Use My Abercrombie and Fitch Gift Card for My Purchase?

Go to Abercrombie and Fitch and click Shop Now button. Sign in to your account and select your favorite item by clicking on it. Click...
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What Do I Do If My Abercrombie & Fitch Gift Card Balance Won't Load?

If the balance of your Abercrombie & Fitch gift card won't load properly when using the company's gift card balance checker, you may...
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Order Tracking

How Do I Track My Abercrombie & Fitch Order?

Once you've completed your online order from Abercrombie & Fitch, you want to track your package to make sure it is delivered on time....
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Returns

What is Abercrombie & Fitch's return policy?

Abercrombie & Fitch's return policy allows customers to return any unworn and unwashed items within 60 days of purchase. The merchandise...
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How long does it take to receive a refund from Abercrombie & Fitch?

Refunds from Abercrombie & Fitch are processed promptly upon receipt of the returned item. The exact duration for the refund to reach...
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Can I return an item purchased online to a physical Abercrombie & Fitch store?

Yes, Abercrombie & Fitch allows returns of online purchases to be made at any of their physical stores. If you are not satisfied with...
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Shipping

Does Abercrombie & Fitch offer international shipping?

Yes, Abercrombie & Fitch does offer international shipping. Customers from around the world can shop for their favorite A&F products...
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Account

Do I need an account to place an order on Abercrombie & Fitch's website?

No, you do not need an account to place an order on Abercrombie & Fitch's website. While creating an account offers benefits such as...
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Order Changes

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, provided it has not yet been processed for shipment. To cancel or...
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Payment Methods

What payment methods does Abercrombie & Fitch accept?

Abercrombie & Fitch accepts a variety of payment methods to make your shopping experience convenient. You can choose to pay with major...
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Sizing Chart

What is the sizing chart for Abercrombie & Fitch clothing?

Abercrombie & Fitch provides a comprehensive sizing chart to help customers find the perfect fit for their clothing. The chart is available...
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Multiple Gift Cards

Can I use multiple gift cards for a single purchase on Abercrombie & Fitch's website?

Yes, you can use multiple gift cards for a single purchase on Abercrombie & Fitch's website. You have the option to combine up to ten...
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Gift Wrapping

Does Abercrombie & Fitch offer gift wrapping services?

Yes, Abercrombie & Fitch offers gift wrapping services to enhance your shopping experience. When you select the gift wrapping option...
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Loyalty Program

What is Abercrombie & Fitch's loyalty program and how does it work?

Abercrombie & Fitch's loyalty program, called A&F Club, is a rewards program designed to offer exclusive benefits to its members. It...
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Help me with my Abercrombie & Fitch customer service issue

Ask any question you have about Abercrombie & Fitch customer service. We will do our best to get you answers right away.
We look to the Abercrombie & Fitch issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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