CenturyLink Live Chat

How to chat with CenturyLink by GetHuman

Live Chat with CenturyLink Agents
http://www.centurylink.com/help/
Current Wait: 1 mins (avg 1)
Hours: 24 hours, 7 days
Best alternative to chatting with CenturyLink:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with CenturyLink?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with CenturyLink

CenturyLink Live Chat - by the Numbers

Live chat starting point
http://www.centurylink.com/help/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
2:45pm
Average wait
1
Current wait
1
Rank (overall)
4
Alternate methods
phone or chat or web
Quality of communication
52%
Quality of help
49%
Customer votes
25,210
Information last updated
Sun Jan 21 2018 08:00:00 GMT+0000 (UTC)
Best phone number
800-366-8201

Chatting with CenturyLink Customer Service

Live chat with CenturyLink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with CenturyLink about. We can usually help ensure a better outcome. This is the best way to live chat with CenturyLink because 30,924 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case CenturyLink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.centurylink.com/help/ are used to handling Technical support, Setup service, Lower my bill, Cancel or change service, Complaint and other customer service issues. When you chat with CenturyLink agents, they are most likely chatting with you from their call center located in Louisiana or Idaho or Washington or Nebraska. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like CenturyLink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting CenturyLink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting CenturyLink

While CenturyLink does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for CenturyLink is their 800-366-8201 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact CenturyLink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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