GetHuman

CUSTOMER SERVICE TRICKS PHONE NUMBERS CALL-BACKS LIVE CHAT EMAIL WEB SUPPORT REVIEWS TIPS   |   MOBILE   |   NEW:  MY COMPANIES

Contribute now by sending us your ideas here

The GetHuman standard is a specification for how customer service phone systems and support should work.

The GetHuman standard will improve the phone systems of any organization that complies, making the customer service experience for consumers easier, more effective and more efficient.

The GetHuman database shows a list of companies and codes that help you reach a human faster when calling. Soon, this list will once again include the grading system outlined in the GetHuman standard.

methodology

Based on anecdotal information submitted via thousands of emails, and input from consumers on the former GetHuman discussion board, as well the experience of the GetHuman team, a core set of standards was defined. After over a month of additional review and feedback from our users (including results from a ranking survey), the standards were revised and finalized as stated below.

• core principles
• GetHuman standard, version 1.0, 18 Oct 2006
• contributing organizations

If you would like assistance improving your company's customer service phone systems, please see more info.

Did You Know

GetHuman has a FREE iPhone™ app

Have all of these phone numbers, shortcuts and other customer service time-savers waiting for you on your phone next time you want to call a company.

The app opens right to company search, and within a few taps, you're ready to call customer service with the shortcut you need.

Learn more Get it now

Did You Know

My Companies: Your own GetHuman page

No account needed. Takes only seconds. No need to search again and again for that phone number or customer service trick.

Go to My Companies. Quickly build a list of the companies you do business with, and we'll make that list your very own GetHuman page.

Get your page now

Was this helpful? Help others find GetHuman.com

Tweet