Charter Communications: umatter2charter@chartercom.com
The #1 email address for Charter Communications support
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Email Address
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Ranking
#7
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Instructions
The Umatter2Charter Team is dedicated to providing proactive customer service to Charter Communications customers. If we can be of any assistance please send us an email at umatter2charter@chartercom.com
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Average Wait
15 mins - approximate wait time
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Hours
Operates 7:00am -11:00pm CST
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Connects to
Customer service department
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Listing Added
Wed, 9 Jun 2010 - 1 yr ago
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Alternatives
Comments about email address umatter2charter@chartercom.com
Last 2 comments about this email address
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Mr H: “they had someone here the next day and it wasn...”
Waited: 30 mins
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epierce001: “It's Email-based support, so it'll be as fast ...”
Waited: 75 mins
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Why should I comment about customer care at umatter2charter@chartercom.com?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Charter Communications customer.
Second, we need to keep companies like Charter Communications in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.
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