Amazon.com Chat Support

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Chat with Amazon.com here, but also check out our other ways to reach them.

This was voted the best of all chat options, but not best overall - click here to find the best way to contact Amazon.com


Did chatting with Amazon.com solve your problem?

We customers can share with each other and together improve support. If you chatted with Amazon.com but still have a problem, read below.
 
Yes - problem solved
 
No - not solved
   How many minutes did you wait for an agent (blank if not helped)?    Save
Here are some recent remarks from other Amazon.com customers who tried chatting at https://www.amazon.com/gp/help/contact-us/...:
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Noneya
   Great service. Got price adjusted to what was advertised in an email I received.
Read more ›
anonymous
   The chat said oops connection lost--the truth was they never established a chat, and there wa...
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chi
   My account is closed because of an order I don't remember placing, and they won't tell me wha...
Read more ›
danny
   A+
Read more ›
Anonymous
   thanks
See more about https://www.amazon.c... ›
Add your comment about this customer service chat window


Other ways to contact Amazon.com besides chat

If the above information did not help you, there are other ways to contact Amazon.com - below are the top ones according to customers
  Contact information Avg wait User rating Recommendations

You can also see all Amazon.com contact information - we usually know much more than just chat options


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