Amazon.com Chat Support

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Chat with Amazon.com here, but also check out our other ways to reach them.

This was voted the best of all chat options, but not best overall - click here to find the best way to contact Amazon.com


Did chatting with Amazon.com solve your problem?

We customers can share with each other and together improve support. If you chatted with Amazon.com but still have a problem, read below.
 
Yes - problem solved
 
No - not solved
   How many minutes did you wait for an agent (blank if not helped)?    Save
Here are some recent remarks from other Amazon.com customers who tried chatting at https://www.amazon.com/gp/help/contact-us/...:
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Anonymous
   Had rep from India, love to say sorry, but take time to get to root of issue and solve.
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Anonymous
   Vivek was very responsive and took care of my order issues right away. He's awesome! And I d...
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eve
   The CS agent was a non-native english speaker and although it was easy to understand her it w...
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Littleview...
   The form that leads to the chat stalls out. It is not possible to select the product. Also, a...
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Anonymous
   it was helpful
See more about https://www.amazon.c... ›
Add your comment about this customer service chat window


Other ways to contact Amazon.com besides chat

If the above information did not help you, there are other ways to contact Amazon.com - below are the top ones according to customers
  Contact information Avg wait User rating Recommendations

You can also see all Amazon.com contact information - we usually know much more than just chat options


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