Amazon.com phone number and customer service details

Amazon.com support at a glance

21 user ratings

4.5/5

Excellent

Customer care available

Recent user reviews

"Answered the phone without any prompts" -Anonymous, 9 days ago
"good" -Anonymous, 22 days ago
"Aren't customer service folks in India wonderful? ..." -LeoinSA, 28 days ago
"Order ID:102-0474831-6957869 was advertised as an ..." -Rosemary..., 7 days ago

phone number	steps to talk to a person	average wait	was this useful?
all phone details » Amazon.com phone number(s)
800-201-7575	Dont press or say anything.	1.1 minutes your hold time »	useful or useless suggest changes »	more info »
800-201-7575	Press 7	unknown your hold time »	useful or useless suggest changes »	more info »
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support page	average response	was this useful?
all online help details » Amazon.com online customer support
http://www.amazon.com/gp/help/customer/display.htm... support page	unknown your wait time »	useful or useless suggest changes »	more info »
https://www.amazon.com/gp/help/contact-us/general-... contact page	unknown your wait time »	useful or useless suggest changes »	more info »
http://twitter.com/amazon Amazon's main Twitte...	unknown your wait time »	useful or useless suggest changes »	more info »
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Amazon.com customer support email
We don't have a customer support email address for Amazon.com yet. Tell us if you know.

Amazon.com live chat support
We don't have live chat details for Amazon.com yet. Tell us if you know.

add your tip or story » see all » Tips and suggestions from other customers
Rosemary White: 13 Nov, 2009 (7 days ago)	"Order ID:102-0474831-6957869 was advertised as an encaustic hot pen with set of 4 hot tips. What I received is a woodburning set that heats to 950 degrees instead of the low temperature needed for wax encaustics. I already had a better one that what came. It was NOT what I ordered and I want to send back this product a..." more »
add your tip or story » see all tips and stories (8) »

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