iLok Customer Care on Twitter

Getting iLok's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
385 customers have checked with GetHuman if iLok has a Twitter address for customers in the last 45 days.
iLok does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting iLok

I want the *rd party Ilok to authorize my Protools because the original ILok I bought i...
protools license in my ilok. ive activated on this computer a few days ago. now it says...
I lost my ilok...I've recently purchased a new one but on my ilok account is reading...
HELP HELP Have a Slate Raven MTi* and I lost the ilok user name and PW as I need both n...
Open Cloud session failed**"An error has occured and a cloud session could not be opene...
ilok cloud fails due to machine time being different thatna server time please hel*ppp
purchased a new ilok for my Studio B, need to transfer licenses onto the new one so I h...
Hi, i purchased Zero Downtime on an ilok i misplaced a while back and also bought a new...
how download my product to my new pc?
i purchased pro tools from sweet water. i downloaded all the software provided i also d...
Hello,**I would like to reset all the licences linked to this computer system - DESKTOP...
currently cannot log into the email account for B*****@***.com i created another email...
I was working with protools yesterday throughout the day with no issues but this mornin...

Get help with my issue

iLok Customer Service through Twitter

iLok is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact iLok via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for iLok, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting iLok

Of the 1 way(s) to get in touch with iLok, customers like you claim that the best one is the https://www.ilok.com/#!support option. From this page you can easily access all the possible contact information options for iLok as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach iLok? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact iLok

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