Zipcar Customer Care on Twitter

Getting Zipcar's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~9:30am
#3 of 4 contacts
5,522 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Zipcar

My card is being grossly over charged and I want my card removed
Need to request for the zipcard
Hello, I booked a car to be ridden on April * but once I got to the pickup location by...
I ended the trip with the windows open and I can't close them
i would like to join zipcar the system wont let me take the picture of my drivers licen...
i cant seem to take the picture of my drivers licenseon the application, can you please.
I want to request for the zipcar card.
hello, good afternoon, I'm trying to contact you, unfortunately my account has been blo...
Hi, My name is Jehnea Mirro and I am reaching out regarding an overcharge on my previou...

Get help with my issue

Zipcar Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back availableNO
Best hoursMon-Sun 8am-12am EST
Right time to tweet them9:30am
Expected reply tweet15
Issue turnaround time17
Rank (amongst all ways to contact)3
Legibility of messaging73%
Customer service rating66%
Customer votes5,522
Information last updatedFri Sep 22 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Zipcar Customer Service through Twitter

Zipcar is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Zipcar will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Zipcar your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Zipcar that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Zipcar's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Zipcar

Of the 4 way(s) to get in touch with Zipcar, customers like you claim that the best one is the 866-494-7227 option. From this page you can easily access all the possible contact information options for Zipcar as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Zipcar? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Zipcar

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