Wix.com Customer Care on Twitter
Getting Wix.com's Attention on Twitter by GetHuman
https://twitter.com/wixhelp?lang=enCustomer Twitter Account
- Somebody from Wix.com usually replies within 2 hours.
- GetHuman site vistors rank this #2 out of 2 ways to reach them.
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It's not easy to talk to a person at Wix.com. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.
Recent reasons others tried tweeting Wix.com
sent to wix-(It is now **th July and we can not sign into our Wix website AGAIN going...
*. Downloaded third-party axiforma fonts. In the text editor, the font of the text chan...
I do not know if this is the chat page for Wix or not, but if so I am discus ted with y...
For some reasons I seem to have two websites I’m working on. I actually only have an w...
When I signed up with Wix and transferred my domain from bluehost to wix, I was intendi...
Hi,**I have an existing website from GoDaddy (I got hosting from them). I created a web...
I manage multiple clients who use Wix.com, literally dozens of sites including zeroxbil...
It's next to impossible to figure out how to submit a trouble ticket ticket to Wix or a...
Wix Support,**We are writing to you to complain the ticket number: *********, which has...
I bought my website and domain with protection last year on February **, ****. I had re...
I don't have access to my account anymore and I need to this account back. I manage thr...
Hi **For some reason, i cannot get linked to google or google console or get it verifie...
I have a new nonprofit. Actually it's a movement. No money involved at all. I bought th...
Wix.com Twitter-based Customer Help - Stats
Twitter @ Handlehttps://twitter.com/wixhelp?lang=en
Best hours24 hours, 7 days
Right time to tweet them1:45pm
Expected reply tweet2
Issue turnaround time8
Rank (amongst all ways to contact)2
Legibility of messaging83%
Customer service rating70%
Customer votes466
Information last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Wix.com Customer Service through Twitter
Wix.com is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Wix.com will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM Wix.com your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Wix.com that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Wix.com's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting Wix.com
Of the 2 way(s) to get in touch with Wix.com, customers like you claim that the best one is the https://www.wix.com/support/html5/ option. From this page you can easily access all the possible contact information options for Wix.com as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Wix.com? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.