Ticketmaster Customer Care on Twitter

Getting Ticketmaster's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 100 hours
Best time to tweet: ~9am
#3 of 6 contacts
4,042 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Track an OrderTweet re: Missing TicketsTweet re: Refund a ChargeTweet re: Special RequestTweet re: Purchase TicketsAbout a different issue

Recent reasons others tried tweeting Ticketmaster

My son has died and no longer need ticket
I just want to upgrade my tickets!
John Fogerty April **rd concert cancelled. We would like a refund
I have a question about tickets for Luke Bryan's ''Proud To Be Right Here'' tour at For...
I want a refund for my Celine Dion tickets. **Now! Not tomorrow and not next week.
Purchased tickets for Chicago concert for ******* at Treasure Island Resort and Casino...
my gift card is due to expire on July **th.*As theatres are still closed is it possibl...
Hello, my event organizer is offering refunds. I received an email from ticket master...
Need refund and got insurance on tickets... do not feel Comfortable going to a concert...
I have been on the phone trying to speak with someone for over an hour. It is regardin...
Ticketmaster won't let me log into my account on my laptop. When I type in my email and...
Ciao vorrei delle informazioni
refund on canceled event
Get help with my issue

Ticketmaster Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back available
Best hours
24 hours, 7 days
Right time to tweet them
Expected reply tweet
Issue turnaround time
Rank (amongst all ways to contact)
Legibility of messaging
Customer service rating
Customer votes
Information last updated
Sat May 30 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster Customer Service through Twitter

Ticketmaster is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Ticketmaster will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Ticketmaster your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Ticketmaster that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Ticketmaster's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Ticketmaster

Of the 6 way(s) to get in touch with Ticketmaster, customers like you claim that the best one is the 800-745-3000 option. From this page you can easily access all the possible contact information options for Ticketmaster as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Ticketmaster? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Ticketmaster

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