Ticketmaster Customer Care on Twitter

Getting Ticketmaster's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from Ticketmaster usually replies within 100 hours.
  • GetHuman site vistors rank this #1 out of 4 ways to reach them.
It's not easy to talk to a person at Ticketmaster. To get answers or explanations on how to fix customer service issues more quickly, we assembled a list of the most popular problems and resolutions.

Recent reasons others tried tweeting Ticketmaster

I sold tickets and still have not received my money from my sale and I told him last we...
I sold tickets on ticketmaster resale for an even on August **th and have not yet recei...
Help me pull up my parking ticket
Need to purchase ticket for Aerosmith on ********** in tampw
Sold tickets no payment received *P*OFA**B*Concert was September *th *Nadene Conley*Ran...
Hi I’m trying to buy hockey tickets through Ticketmaster.I log in put all my informatio...
Concert cancelled, paid with an account that is closed. Chat isn’t working. It’s script...
I cannot access my tickets to contact support. All options lead to the same error page...
My Beyonc* tickets for ****were successfully sold on your Resale site and I am submitti...
** year Pittsburgh Steeler Season ticket holder and can not access tonights tickets. H...
Send my money back tickets not showing up
My event tickets are not showing up in my ticket master account what do i need to do to...
I am trying to transfer tickets. I have a new email address since I purchased the ticke...

Ticketmaster Twitter-based Customer Help - Stats

Twitter @ Handle@TMFanSupport
Best hoursMon-Sun 9am-9pm EST
Right time to tweet them2:30pm
Expected reply tweet100
Issue turnaround time130
Rank (amongst all ways to contact)1
Legibility of messaging81%
Customer service rating60%
Customer votes4,011
Information last updatedWed Nov 29 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster Customer Service through Twitter

Ticketmaster is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Ticketmaster will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Ticketmaster your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Ticketmaster that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Ticketmaster's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Ticketmaster

Of the 4 way(s) to get in touch with Ticketmaster, customers like you claim that the best one is the @TMFanSupport option. From this page you can easily access all the possible contact information options for Ticketmaster as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Ticketmaster? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Ticketmaster

More Companies on Twitter

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!