Ticketmaster Customer Care on Twitter

Getting Ticketmaster's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 100 hours
Best time to tweet: ~9am
#3 of 6 contacts
4,042 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Ticketmaster

I would like to purchase Tickets for comedy show in june
i’m trying to change the email on my ticketmaster account because i entered the wrong e...
I purchased * tickets to a Earth Wind and Fire*Santana concert at the Pepsi Center (Bal...
We cannot see our Dave Matthews Band tickets that we ordered before the pandemic. Now w...
Will someone please call me. I just tried to access my tickets for a upcoming Toby Kei...
Paid but never got to see Ana gabriel last year at radio city
i accidentally entered the wrong email into my account and i would like to change that...
I can't access my ticketmaster account as I don't own a cell phone to receive the text...
i bought a ticket whit a wrong date i need change the date
I have a current order. **-******NY*. And I would like to purchase another seat next...
when i try to log in, your site states that my password needs updating. when I click o...
I accidentally bought * Pluss Pass Upgrade Friday **th September Wireless Crystal Palac...

Get help with my issue

Ticketmaster Twitter-based Customer Help - Stats

Twitter @ Handle@Ticketmaster
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet100
Issue turnaround time169
Rank (amongst all ways to contact)3
Legibility of messaging51%
Customer service rating50%
Customer votes4,042
Information last updatedSat May 08 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster Customer Service through Twitter

Ticketmaster is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Ticketmaster will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Ticketmaster your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Ticketmaster that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Ticketmaster's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Ticketmaster

Of the 6 way(s) to get in touch with Ticketmaster, customers like you claim that the best one is the 800-745-3000 option. From this page you can easily access all the possible contact information options for Ticketmaster as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Ticketmaster? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Ticketmaster

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