Ticketmaster Customer Care on Twitter

Getting Ticketmaster's Attention on Twitter by GetHuman

@TMFanSupport
Customer Twitter Account
  • Somebody from Ticketmaster usually replies within 100 hours.
  • GetHuman site vistors rank this #1 out of 4 ways to reach them.
It's not easy to talk to a person at Ticketmaster. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting Ticketmaster

No me llega mi correo de confirmacion de mis entradas de Ticketmaster Mexico. Las compr...
September **th resale tickets sold ...*All information was put in included bank info an...
Cannot print my tickets for Global Citizens Festival or contact ticketmaster from link...
I need to sell my ticket because I can't go now because of work iam nor sure what's going on
ticketmaster is not recognising my email, **SlaneyA@lggs.lancs.sch.uk and i have alrea...
I sold tickets and still have not received my money from my sale and I told him last we...
I sold tickets on ticketmaster resale for an even on August **th and have not yet recei...
Help me pull up my parking ticket
Need to purchase ticket for Aerosmith on ********** in tampw
Sold tickets no payment received *P*OFA**B*Concert was September *th *Nadene Conley*Ran...
Hi I’m trying to buy hockey tickets through Ticketmaster.I log in put all my informatio...
Concert cancelled, paid with an account that is closed. Chat isn’t working. It’s script...
I cannot access my tickets to contact support. All options lead to the same error page...

Ticketmaster Twitter-based Customer Help - Stats

Twitter @ Handle@TMFanSupport
Best hoursMon-Sun 9am-9pm EST
Right time to tweet them10:15am
Expected reply tweet100
Issue turnaround time161
Rank (amongst all ways to contact)1
Legibility of messaging52%
Customer service rating89%
Customer votes4,041
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster Customer Service through Twitter

Ticketmaster is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Ticketmaster will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Ticketmaster your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Ticketmaster that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Ticketmaster's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Ticketmaster

Of the 4 way(s) to get in touch with Ticketmaster, customers like you claim that the best one is the @TMFanSupport option. From this page you can easily access all the possible contact information options for Ticketmaster as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Ticketmaster? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Ticketmaster

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