State Farm Customer Care on Twitter

Getting State Farm's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~10:45am
#4 of 6 contacts
4,792 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting State Farm

Hello. How are you today? Acctuly i get good driving and save discount and how to claim...
Realized what time it was and needed to pay my bill but it has lapsed and was wondering...
I forgot my password. I have * email addresses. I must have signed up with this one J...
Car died or needed jump or new battery car was left there went back a few hours later a...
I have a question about a claim.
I want to find out how many points i have accumulated. where do i go on your website?
I am trying to pay on my life insurances, can I do this on-line?*Both, my husband and I...
Purchased a new car need a quote
I have full coverage on my vehical does that cover an engine fire? Heading home from wo...
Claim No. **-****K***In reference to the above referenced claim I would like to inquire...
I want to borrow money on my whole life policy I have two LF-****-**** and LF...
I want to borrow money on my policy I have two whole life one is LF-****-**** and LF...

Get help with my issue

State Farm Twitter-based Customer Help - Stats

Twitter @ Handle@StateFarm
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet15
Issue turnaround time24
Rank (amongst all ways to contact)4
Legibility of messaging65%
Customer service rating52%
Customer votes4,792
Information last updatedSat Sep 30 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

State Farm Customer Service through Twitter

State Farm is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that State Farm will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM State Farm your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like State Farm that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that State Farm's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting State Farm

Of the 6 way(s) to get in touch with State Farm, customers like you claim that the best one is the 800-782-8332 option. From this page you can easily access all the possible contact information options for State Farm as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach State Farm? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact State Farm

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