Shopify Customer Care on Twitter

Getting Shopify's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
645 customers have checked with GetHuman if Shopify has a Twitter address for customers in the last 45 days.
Shopify does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Shopify

I ordered a product April *th and still have not received it. When I try to go on the w...
I ordered a phone case for **$ * weeks ago and I haven’t gotten it nor have I received...
I ordered my package three weeks ago, and I still haven’t gotten it. Nor have I receive...
shipping adding ups option for customers
I have placed order of rs. ****.***- (paytm from ********** to e-commerce) on website n...
I paid for my plan July ** ****. Now I am being told I did not pay . Please fix this**M...
I have ordered smart watch from shopify store shopp * but not delivered .
I have made an order of android smart watch. When will i get delivery
Can’t login into my account when I try to login instead of asking for my password your...
Ordered two wreath from Jace wang and *Is nothing like I ordered . They are more like...
I purchased an item through a business who has a shopify account. Dr’s order to the own...
I purchased a one hole faucet from that was coming from China. When...
want to immediately cancel my subscription. My ex girlfriend set up my account with my...

Get help with my issue

Shopify Customer Service through Twitter

Shopify is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Shopify.

Customer Support through Twitter in General

While we don't know of a Twitter username for Shopify, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Shopify

Of the 3 way(s) to get in touch with Shopify, customers like you claim that the best one is the 888-746-7439 option. From this page you can easily access all the possible contact information options for Shopify as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Shopify? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Shopify

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