Shopify Customer Care on Twitter

Getting Shopify's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
621 customers have checked with GetHuman if Shopify has a Twitter address for customers in the last 45 days.
Shopify does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Shopify

I am not able to login into my shopify site...The email entered by shopify is wrong...T...
I forgot the username and password for facebook Twitter and Instagram accounts which I...
In Shopify, my monthly report on taxes collected does not match the separate report of...
I think I need to delete BDKirby.myshopify.com and my **** Premium Gadgets.myshopify.co...
Hello. My IP is are blocked for my own website. I receive a notification with Cloudfare...
I need help integrating our Shopify account with our payment provider Autherorize.net...
I think I ordered the same product twice order ****** and ****** I need to cancel the l...
Hi, I am working with an apple certified school in NZ that have a high % of kids coming...
My customer was getting and error message 'can't find the page, go to homepage'. She we...
Hi, someone trying to checkout on casesandbands.com is getting this "error"-----payment...
Hi please consider this msg I did online shopping from buydigitals.myshopify.com n I go...
I signed up for the ** plan, however I just needed to pause my shop. I am still buying...
I ordered one product from muexculsivemall.myshopify.com*This site*Payment online is d...

Get help with my issue

Shopify Customer Service through Twitter

Shopify is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call Shopify.

Customer Support through Twitter in General

While we don't know of a Twitter username for Shopify, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Shopify

Of the 3 way(s) to get in touch with Shopify, customers like you claim that the best one is the 888-746-7439 option. From this page you can easily access all the possible contact information options for Shopify as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Shopify? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Shopify

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