Rosewill Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Rosewill?
Q:
Does Rosewill offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-midnight PST. The least busy day is Thursday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Rosewill below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Rosewill phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
What are the hours and when should I call?
Rosewill operates the call center for this 800-575-9885 phone number Mon-Fri 8am-midnight PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Rosewill call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rosewill phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rosewill staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rosewill is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Rosewill
In summation, the best day to call Rosewill is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Rosewill staffs the call center well on Thursday.
Why Customers Call Rosewill
If you have time to do a bit of reading before you call Rosewill, we recommend you read over some of our problem-specific articles.
What is the warranty period for Rosewill products?
The warranty period for Rosewill products varies depending on the specific product category. Most Rosewill computer cases and power supplies come with a limited warranty period of three years. Networking products such as routers and switches typically have a limited warranty period of one year. Keyboards, mice, headphones, and other accessories are covered by a limited one-year warranty as well. However, certain products may have different warranty terms, so it's always advisable to check the individual product page or packaging for accurate warranty information. Rosewill strives to provide customers with high-quality products and stands behind their craftsmanship with industry-standard warranty periods to ensure customer satisfaction and peace of mind.
Are Rosewill products compatible with Mac computers?
Yes, Rosewill products are compatible with Mac computers. Rosewill offers a wide range of products that work seamlessly with Mac systems, ensuring compatibility and functionality. Whether it is keyboards, mice, external hard drives, or other peripherals, Rosewill designs its products to be compatible with Mac computers without any issues. Mac users can enjoy the same level of performance and reliability when using Rosewill products as PC users. Rosewill understands the importance of cross-platform compatibility, and their products are designed to meet the specific requirements of Mac computers. So, whether you're a Mac user looking for new accessories or upgrading your existing equipment, you can confidently choose Rosewill products knowing they will work effortlessly with your Mac computer.
Does Rosewill offer international shipping?
Yes, Rosewill offers international shipping. Customers outside of the United States can take advantage of Rosewill's global shipping program to have their orders delivered internationally. Whether you're located in Europe, Asia, or any other part of the world, Rosewill ensures that its products can reach customers globally. By partnering with trusted international shipping carriers, Rosewill strives to provide reliable and efficient delivery services to its international customers. However, it's important to note that international shipping may be subject to certain limitations and additional fees, including customs duties and taxes, which will vary depending on the destination country's regulations. To learn more about Rosewill's international shipping options, charges, and estimated delivery times, please visit our international shipping page on our website.
Top Rosewill customer service problems
Click the link above to get answers to just about any Rosewill customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Rosewill's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rosewill agent. This phone number is Rosewill's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-575-9885 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Rosewill first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Rosewill has 1 phone number. It's not always clear what is the best way to talk to Rosewill representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Rosewill. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rosewill. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.