ROBLOX Customer Care on Twitter

Getting ROBLOX's Attention on Twitter by GetHuman

@infoatroblox
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~9am
#4 of 4 contacts
20,087 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting ROBLOX

Please help me *I can’t login in my account
I got hacked a few years ago and was wondering if u could contact the email from where...
Im have video in YouTube pls give me robux **** my name roblox Is sonogiosu
So I’m Playing meep city and I Can’t even use the name Barry how stupid is that fix thi...
where do i put my refrance code so i can rest my password
Unexpected client behavior (Error:***)????
Purchased * **$ Roblox Gift Cards. Only one of them redeemed, the other did not redeem...
Is there a way I can still redeem my Roblox card if I accidentally scratched off part o...
Tried to scratch off code on back of Roblox card and accidentally took off numbers and...
i dont know if my account has been hacked or logged out of i don’t remember my password...
I want to delete roblox from my ipad and install it at a later date without losing my c...
Ich habe eine karte von euch gekauft ich habe einen kassenbong bekommen und danach woll...
Someone used my account to make unauthorized purchases to buy robux etc. I was not awa...

Get help with my issue

ROBLOX Twitter-based Customer Help - Stats

Twitter @ Handle@infoatroblox
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet38
Issue turnaround time48
Rank (amongst all ways to contact)4
Legibility of messaging68%
Customer service rating50%
Customer votes20,087
Information last updatedSun Sep 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

ROBLOX Customer Service through Twitter

ROBLOX is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that ROBLOX will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM ROBLOX your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like ROBLOX that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that ROBLOX's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting ROBLOX

Of the 4 way(s) to get in touch with ROBLOX, customers like you claim that the best one is the 888-858-2569 option. From this page you can easily access all the possible contact information options for ROBLOX as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach ROBLOX? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact ROBLOX

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