Penn National Insurance Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Penn National Insurance?
Q:
Does Penn National Insurance offer 24 hour customer service?
A:Not at this number; hours here are 8am-4:30pm EST. The least busy day is Monday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Penn National Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Penn National Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Penn National Insurance number should go right to a real human being
In fact, much of this information on this page is superfluous because this Penn National Insurance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Penn National Insurance operates the call center for this 800-388-4764 phone number 8am-4:30pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Penn National Insurance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Penn National Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Penn National Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Penn National Insurance is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
The best time to call Penn National Insurance
In summation, the best day to call Penn National Insurance is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Penn National Insurance staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Penn National Insurance
If you have time to do a bit of reading before you call Penn National Insurance, we recommend you read over some of our problem-specific articles.
What is the claims process for Penn National Insurance?
The claims process for Penn National Insurance is designed to be efficient and hassle-free. Once a claim is reported through their dedicated claims hotline or online portal, a knowledgeable claims adjuster will be assigned to assess the situation promptly. Their adjuster will conduct a thorough investigation, gather all necessary information, and work closely with the policyholder to ensure a fair and swift resolution. Penn National Insurance strives to provide responsive and personalized service throughout the process, offering guidance and support to navigate any complexities that may arise. Whether it's auto, home, or business claims, their goal is to work effectively and efficiently to restore policyholders' peace of mind and get them back on track as quickly as possible.
What is Penn National Insurance's cancellation policy?
Penn National Insurance's cancellation policy allows policyholders to terminate their insurance coverage at any time. Upon cancellation, policyholders are entitled to a refund of any unearned premium, calculated based on the number of days the policy has been in effect. The policyholder must submit a written request for cancellation, which can be done either through mail or email. Penn National Insurance encourages policyholders to notify their agent or directly contact their customer service department to initiate the cancellation process. It is important to note that certain policies may have specific cancellation provisions, so it is recommended to review the policy documents or consult with an agent for any tailored guidance regarding cancellation.
What types of insurance does Penn National Insurance offer?
Penn National Insurance offers a range of insurance options to meet various needs:
1. Personal insurance: Providing coverage for homeowners, renters, personal auto, and personal umbrella policies to safeguard against unexpected events and protect personal assets.
2. Commercial insurance: Catering to businesses of all sizes with policies like property insurance, general liability, workers' compensation, commercial auto, and more, accommodating their specific requirements.
3. Specialty insurance: Offering niche products for unique needs, including coverage for farms, contractors, artisan contractors, and commercial package policies.
4. Surety bonds: Providing security and peace of mind to businesses by guaranteeing contractual obligations and compliance with regulations.
With a diverse range of comprehensive insurance products, Penn National Insurance aims to provide individuals, businesses, and industries with tailored coverage options and exceptional service.
Top Penn National Insurance customer service problems
Click the link above to get answers to just about any Penn National Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Penn National Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Penn National Insurance agent. This phone number is Penn National Insurance's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-388-4764 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Penn National Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Penn National Insurance has 1 phone number. It's not always clear what is the best way to talk to Penn National Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Penn National Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Penn National Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.