Peapod Customer Care on Twitter

Getting Peapod's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 3 hours
Best time to tweet: ~10:15am
#3 of 3 contacts
614 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Peapod

Having placed several recent orders with Peapod, suddenly the site does not recognize m...
Cannot sign in.*Denies I have an account.*Won"t accept my email.*I was signed in and ha...
I ordered groceries on line though Peapod from Stop and Shop..I had my debit card act...
I am trying to place order with Peapod. I have an account, and have already gotten at l...
I am trying to log on, and am told there is no record of my email address or user name...
how long after pick up time can an order be picked up
I have updated my account but it isn't accepted and I would like to know why.
I updated my credit card last week and have not been able to place an order since then...
I have sent a n email a few days ago. Why no help? Finally i got onto peapod or giant n...
Checking account changec, need to give new numbet.
I can't log in and I need to change my order in the next ** minutes
I want to change the card I use to pay for my orders. How do I go about doing this?
I cannot get Peapod delivery INTO my home and I'm ** years old and cannot carry $**** o...

Get help with my issue

Peapod Twitter-based Customer Help - Stats

Twitter @ Handle@PeapodDelivers
Call-back availableNO
Best hoursMon-Fri 7am-11pm, Sat 7am-4:30pm, Sun 7am-11pm EST
Right time to tweet them10:15am
Expected reply tweet3
Issue turnaround time4
Rank (amongst all ways to contact)3
Legibility of messaging73%
Customer service rating89%
Customer votes614
Information last updatedFri Oct 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Peapod Customer Service through Twitter

Peapod is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Peapod will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Peapod your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Peapod that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Peapod's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Peapod

Of the 3 way(s) to get in touch with Peapod, customers like you claim that the best one is the 800-573-2763 option. From this page you can easily access all the possible contact information options for Peapod as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Peapod? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Peapod

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