PPL Electric Utilities Customer Care on Twitter

Getting PPL Electric Utilities's Attention on Twitter by GetHuman

@PPLElectric
Customer Twitter Account
  • Somebody from PPL Electric Utilities usually replies within 3 hours.
  • GetHuman site vistors rank this #4 out of 4 ways to reach them.
It's not easy to talk to a person at PPL Electric Utilities. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

PPL Electric Utilities Twitter-based Customer Help - Stats

Twitter @ Handle@PPLElectric
Best hoursMon-Fri 8am-5pm EST
Right time to tweet them10:45am
Expected reply tweet3
Issue turnaround time5
Rank (amongst all ways to contact)4
Legibility of messaging72%
Customer service rating82%
Customer votes729
Information last updatedFri Apr 19 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

PPL Electric Utilities Customer Service through Twitter

PPL Electric Utilities is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that PPL Electric Utilities will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM PPL Electric Utilities your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like PPL Electric Utilities that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that PPL Electric Utilities's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting PPL Electric Utilities

Of the 4 way(s) to get in touch with PPL Electric Utilities, customers like you claim that the best one is the 800-342-5775 option. From this page you can easily access all the possible contact information options for PPL Electric Utilities as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach PPL Electric Utilities? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact PPL Electric Utilities

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