PPL Electric Utilities Customer Service Phone Number

Hold time now: 54 mins (avg 38)
Best time to call: 1:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human rebates
This is not the most popular PPL Electric Utilities phone number (it's ranked #2). Most customers call 800-342-5775 for support: Click here for best option

Other customers got on the phone recently because:

Need power at **** lazor rd macungie *Pa ******Please update me on this ************
There is a tree outside my house and the electric cable is running thru it. I had an el...
When is the power coming back on. Not understanding why it is taking this long.
cuenta *****-******pago de ********$ ***,***Pago electr*nico emitido por el cliente**PA...
Why do I have * electric bills?
Flickering lights on weekend
We are moving to *** Rock Glen Road as of **-**--****. I need the the account for *** R...
Because of poor internet service it appeared as though my bill was not pay. I submitted...
error code WAF I need to pay my bill on line. I need help to pay my electric bill. plea...
Have not received my pp&l bill yet and I usually have it by now. My name is Tina Lamaso...
I have a new email address:******@***.com**Formerly *****@***.com** Tha...
I'm a former employee Ronald M. Furr (******) retired **** as Troubleman at the Sunbury...
Power is out for Robert Wood:** Westminster*Hershey, PA *******Breakers seem fine. Powe...
I paid my bill, but the website is not showing that my payment went through. I have scr...

Help me with my issue

PPL Electric Utilities Customer Service Phone Number 866-660-4551 - Info & Statistics

Phone number to dial866-660-4551
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanDirect to human rebates
Average wait38
Current wait54
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication93%
Quality of help87%
Customer votes337
Best phone number800-342-5775
Information last updatedTue Jan 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

PPL Electric Utilities's 866-660-4551 Customer Service Number

This PPL Electric Utilities phone number is ranked #2 out of 2 because 8,778 PPL Electric Utilities customers tried our tools and information and gave us feedback after they called. The reason customers call 866-660-4551 is to reach the PPL Electric Utilities Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, PPL Electric Utilities has call center locations in null and you can call during their open hours 24 hours, 7 days. PPL Electric Utilities has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 866-660-4551 and ways to call or contact PPL Electric Utilities with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling PPL Electric Utilities

Calling PPL Electric Utilities at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from PPL Electric Utilities Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with PPL Electric Utilities's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting PPL Electric Utilities in General

While 866-660-4551 is PPL Electric Utilities's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-342-5775 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach PPL Electric Utilities help by calling them, is that other customers give their customer support at this number a 93% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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