PLDT Customer Care on Twitter

Getting PLDT's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Cancel ServiceTweet re: Change PlanTweet re: BillingTweet re: Technical SupportTweet re: Payment ArrangementAbout a different issue
278 customers have checked with GetHuman if PLDT has a Twitter address for customers in the last 45 days.
PLDT does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting PLDT

I requested for an upgrade to our post paid DSL * days ago. But no upgrade has been mad...
i want to change my password of my wifi but i can access the admin **** to...
I am applying for online payment but your form is saying that my pldt account number is...
are you open for installation? I have a service request submitted. Is there a way to s...
hi po here my pldt home prepaid wifi number ********** i just load for famload*** but n...
It’s been one week since the pldt fibr modem was installed but it’s still not activated...
need installation of our internet almost * days already before i apply
Installation for PLDT fiber
We do not have internet connection and dial tone at Sitio Pandayan Balete Batangas sinc...
Follow up on application status ref number ********** i also want to change the plan fr...
Bagong nagpa connect kme ng pldt wifi sa bahay namin. tapos few days later nawala ung c...
I want to know about the status of my application for installation of ou internet. I re...
Apply for internet connection
Get help with my issue

PLDT Customer Service through Twitter

PLDT is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call PLDT.

Customer Support through Twitter in General

While we don't know of a Twitter username for PLDT, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting PLDT

Of the 1 way(s) to get in touch with PLDT, customers like you claim that the best one is the 02 8888171 option. From this page you can easily access all the possible contact information options for PLDT as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach PLDT? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact PLDT

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