Nordstrom Customer Care on Twitter

Getting Nordstrom's Attention on Twitter by GetHuman

@Nordstrom
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~3:30pm
#5 of 6 contacts
270 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Nordstrom

Finding out the status of my order ********
I’d like to know the status on my order
Returns not being credited even though tracking shows it was received. Security tag sti...
calvin Klein underwear
As per phone conversation with agent I was to receive a RETURN STICKER for my online or...

Get help with my issue

Nordstrom Twitter-based Customer Help - Stats

Twitter @ Handle@Nordstrom
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them3:30pm
Expected reply tweet2
Issue turnaround time8
Rank (amongst all ways to contact)5
Legibility of messaging72%
Customer service rating78%
Customer votes270
Information last updatedWed Oct 21 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Nordstrom Customer Service through Twitter

Nordstrom is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Nordstrom will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Nordstrom your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Nordstrom that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Nordstrom's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Nordstrom

Of the 6 way(s) to get in touch with Nordstrom, customers like you claim that the best one is the 888-282-6060 option. From this page you can easily access all the possible contact information options for Nordstrom as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Nordstrom? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Nordstrom

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