Netspend Customer Care on Twitter

Getting Netspend's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~9am
#6 of 6 contacts
22,953 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Netspend

I got an email saying my direct deposit is on hold and my account is blocked until I an...
I didn’t order a credit card and they are saying I did so I want an explanation
My direct deposit has not posted
Put $***.** dollars on card but retrieve it my text says it on there but the last four...
I was contacted by NetSpend via email to my work email address regarding a MasterCard t...
I'm trying to activate my card
I'm trying to activate by card
My account was closed over a month ago due to me not being able to submit the proper id...
Money Was Taking Off My Card. I Would Like A Refund
My account is froze. I don’t know if I’m calling the right number.
I can't get ahold of customer service and I tried and tried. I can't finish setting up...
Good morning my name is Virgie Butler me and Michel Washington was seen at Social Secur...
I am having trouble registering my card online I need assistance please

Get help with my issue

Netspend Twitter-based Customer Help - Stats

Twitter @ Handle@Netspend
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet16
Issue turnaround time37
Rank (amongst all ways to contact)6
Legibility of messaging53%
Customer service rating49%
Customer votes22,953
Information last updatedSun Sep 24 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Netspend Customer Service through Twitter

Netspend is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Netspend will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Netspend your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Netspend that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Netspend's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Netspend

Of the 6 way(s) to get in touch with Netspend, customers like you claim that the best one is the 866-387-7363 option. From this page you can easily access all the possible contact information options for Netspend as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Netspend? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Netspend

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