Mozilla Firefox Customer Care on Twitter

Getting Mozilla Firefox's Attention on Twitter by GetHuman

For Customer Support
Since Mozilla Firefox is hard to reach, we have put together answers to common questions and instructions for resolving complicated issues.

Recent reasons others tried tweeting Mozilla Firefox

I have been having problems with FireFox cycling constantly & slowing down my PC. I dec...
Every time I attempt to use your app on my phone I get an full page add for help with a...
I recently downloaded Nord VPN.*I using FoxFox as my browser, and have for years.*Load...
cannot download video content from Fox News website. I am able to download using Chrome.
an email about a breach of passwords and emails is this a hacking scam?
I just downloaded Firefox. It asks me to sign with my email address, which is a Gmail a...
Here’s your summary of past data breaches**Firefox Monitor warns you about data breache...
The General button in options does not light up and I cannot get the home page I want.
Prior to updating my computer all login and passwords would appear when logging in on a...
When I use Firefox to log into Yahoo and go to Yahoo Finance, I am unable to get the ne...
I am unable to login to any page that is about YAHOO - email, stock prices using Firefo...
You took away, the way I usually use firefox (for years) ,,, so I made my stuff into yo...
Hi,**I am having an issue with my Firefox. I am trying to open up Firebox but I am gett...

Mozilla Firefox Customer Service through Twitter

Mozilla Firefox is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Mozilla Firefox via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Mozilla Firefox, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Mozilla Firefox

Of the 1 way(s) to get in touch with Mozilla Firefox, customers like you claim that the best one is the https://support.mozilla.org/en-US/ option. From this page you can easily access all the possible contact information options for Mozilla Firefox as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Mozilla Firefox? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Mozilla Firefox

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