Mozilla Firefox Customer Care on Twitter

Getting Mozilla Firefox's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
381 customers have checked with GetHuman if Mozilla Firefox has a Twitter address for customers in the last 45 days.
Mozilla Firefox does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Mozilla Firefox

When I upgraded to the newest version of Firefox, I lost *all* of my bookmarks...ALL of...
I cannot read my e-mail (Yahoo) messages, or delete them without long periods of waitin...
How much is the "small fee" you charge? Interesting that that is not mentioned...
I want to disconnect my app from my phone please* can u help....
A new version of Firefox suddenly took ove rmy computer, and I cannot find my bookmarks...
firefox file upload will not let me load photos or any thing else i"am going to chrome...
i have a new computer and the newest version of firefox . it does sync info across comp...
I am completely blind and use a screen reader called JAWS to do my work on my computer...
Hi l dont know if this is the right department if not could you please send the message...
i want to remove Bing from my mac forever. Why do firefox go out of their way to fource...
FIREFOX PROBLEM - I HOLD A SHARE DEALING ACCOUNT IN THE UK AND I CAN LOG IN OK, BUT CAN...
with the latest update, you have deleted all of my bookmarks. I used all the possible...

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Mozilla Firefox Customer Service through Twitter

Mozilla Firefox is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Mozilla Firefox via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Mozilla Firefox, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Mozilla Firefox

Of the 1 way(s) to get in touch with Mozilla Firefox, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Mozilla Firefox as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Mozilla Firefox? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Mozilla Firefox

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