Lyft Customer Care on Twitter

Getting Lyft's Attention on Twitter by GetHuman

@asklyft
Customer Twitter Account
  • Somebody from Lyft usually replies within 19 hours.
  • GetHuman site vistors rank this #2 out of 3 ways to reach them.
It's not easy to talk to a person at Lyft. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting Lyft

Was charged for a ride I did not go on ? I was at We-KO-PA casino fort McDowell trying...
Lost my phone in Lyft drivers car
Left phone in lift ride
Sometime back Lyft obtained my wife’s credit card number & started charging her card! S...
Why you didn't pay me all money? The trip was for $**.** but you pay me $** only!!!
Why did you take my money i have been with this company for * year when o checked my ba...
Please I need appointment because mu lyft dosnt go on road
Why you ask me again ? I already sent you
I had a car on service but not able to get activated to be on a queue at the SeaTac Air...
My debit card don't work anymore for some reason. I've been using this card for a long time.
In the Lyft app it told me that I have completed the ** ride minimum needed to cover th...
I left my bag in the car
I just bought a **** Acura to drive with for Lyft. I have dealer tags on it waiting for...

Lyft Twitter-based Customer Help - Stats

Twitter @ Handle@asklyft
Best hours24 hours, 7 days
Right time to tweet themN/A
Expected reply tweet19
Issue turnaround time38
Rank (amongst all ways to contact)2
Legibility of messagingN/A
Customer service ratingN/A
Customer votes76,690
Information last updatedWed Apr 17 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Lyft Customer Service through Twitter

Lyft is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Lyft will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Lyft your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Lyft that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Lyft's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Lyft

Of the 3 way(s) to get in touch with Lyft, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Lyft as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Lyft? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Lyft

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