Lyft Customer Care on Twitter

Getting Lyft's Attention on Twitter by GetHuman

@asklyft
Customer Twitter Account
Usually replies within: 18 hours
Best time to tweet: ~undefined
#2 of 3 contacts
76,692 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Lyft

I scheduled a ride to get my dog groomed in about * months ago, but that ride isn't on...
I had to schedule a ride at *am for my parents to go to the airport. I scheduled it two...
I see that I was over charged on my card for a ride twice and I'm having trouble gettin...
I can't sign in...error message. (Driver application is not eligible driving with lyft...
Canceled a ride request with lyft and still got charged for the full amount. How can I...
The Lyft document uploader won't except my official receipt for registration renewal in...
I am being charged from Lyft. For a ride I never got there were no drivers found but yo...
I tried to download new Lyft app to my new cellphone & use a coupon that expired today...
I am having a problem uploading insurance for Hyre car...I was told they can't except b...
Question: If you make a Lyft reservation * weeks ahead, do you get a reminder of your r...
I'm a driver trying to update my registration. I renewed my registration, but won't rec...
When I request a lyft I am presented with * different prices and associated with those...
I bought a card its not working says error

Get help with my issue

Lyft Twitter-based Customer Help - Stats

Twitter @ Handle@asklyft
Call-back availableNO
Best hoursMon-Fri 7am-9pm PT
Right time to tweet themN/A
Expected reply tweet18
Issue turnaround time48
Rank (amongst all ways to contact)2
Legibility of messagingN/A
Customer service ratingN/A
Customer votes76,692
Information last updatedSat May 21 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Lyft Customer Service through Twitter

Lyft is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Lyft will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Lyft your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Lyft that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Lyft's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Lyft

Of the 3 way(s) to get in touch with Lyft, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Lyft as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Lyft? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Lyft

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