Lowe's Customer Care on Twitter

Getting Lowe's's Attention on Twitter by GetHuman

@LowesCares
Customer Twitter Account
  • Somebody from Lowe's usually replies within 3 hours.
  • GetHuman site vistors rank this #6 out of 7 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Lowe's instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Lowe's

To resolve the issue I only want what I purchased online for the price I purchased it a...
I signed a contract to redo my deck in Trex. on May **,****. We were going to do it in...
how I can communicate with the Local Lowe’s store here in Laredo, Texas. **I purchased...
I purchased * ceiling fans on **** from the store at Defuniak Springs, FL, trans...
Reference *********. Complaint filed on January **, **** concerning a complete air con...
I want to cancel an order and get a refund
Are you backing the protest at the Supreme Court Justices house, with that man marching...
Our dish washer has been tore up for over a month. We have the Protection Plan through...
Waited in the grill section for over ** minutes for an employee. Saw plenty just walk...
Website Misrepresentation - Cordless Electric Lawn Mowers*Below is the essence of the e...
Hi, I have been trying to cancel a product warranty, and just have not chanced upon the...
Made a purchase of a Craftsmen T**** riding lawn mower on Saturday May **, ****. The mo...
I was shopping on your site. I'm disappointed in the lack of useful filters available w...

Lowe's Twitter-based Customer Help - Stats

Twitter @ Handle@LowesCares
Best hours24 hours, 7 days
Right time to tweet them2:15pm
Expected reply tweet3
Issue turnaround time5
Rank (amongst all ways to contact)6
Legibility of messaging90%
Customer service rating94%
Customer votes214
Information last updatedSun Apr 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Lowe's Customer Service through Twitter

Lowe's is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Lowe's will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Lowe's your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Lowe's that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Lowe's's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Lowe's

Of the 7 way(s) to get in touch with Lowe's, customers like you claim that the best one is the 800-445-6937 option. From this page you can easily access all the possible contact information options for Lowe's as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Lowe's? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Lowe's

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