Light In The Box Customer Care on Twitter
Getting Light In The Box's Attention on Twitter by GetHuman
@lightintheboxCustomer Twitter Account
- Somebody from Light In The Box usually replies within 6 hours.
- GetHuman site vistors rank this #3 out of 4 ways to reach them.
Start with our FAQ
It's not easy to talk to a person at Light In The Box. To get answers or explanations on how to fix customer service issues more quickly, we assembled a list of the most popular problems and resolutions.
Recent reasons others tried tweeting Light In The Box
it does not give my orders free shipping while advertizing free shippingn so i have alw...
bonjour,*ma commande ******** n'a pas pu *tre livr*e car ce n'*tait pas la bonne adress...
im still waiting for my express product. **Ich habe eine Express Bestellung gemacht und...
Hei*I ordered stomach belt and sommer dress before summer.Its came n the post returned...
Need to talk to a live person. Have questions. Would like to order merchandise from thi...
Ihre Lieferung SendungsBestellnummer:***********war unvollst*ndig, Verpackung defekt un...
J'ai achet* une montre connect*e et aucun horloger m*me dans les grandes enseignes n'es...
Good morning lighten box team,I like to put an order for the wig that you advertise unf...
Bonjour,*J'ai command* sur votre site une montre connect*e,aucun des horlogers contact...
I've made a order but your app is not letting me login to change the shipping address m...
I ordered two xxl jacket from your website LightInTheBox.com and I got to small jackets...
I need my package before the date . It’s coming with standard mail. Is there anyway you...
I was wondering if by any chance I could change my shipping so I can get my package soo...
Light In The Box Twitter-based Customer Help - Stats
Twitter @ Handle@lightinthebox
Best hoursMon-Fri 9am-5pm EST
Right time to tweet them3:45pm
Expected reply tweet6
Issue turnaround time12
Rank (amongst all ways to contact)3
Legibility of messaging64%
Customer service rating75%
Customer votes3,598
Information last updatedWed Nov 29 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Light In The Box Customer Service through Twitter
Light In The Box is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Light In The Box will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM Light In The Box your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Light In The Box that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Light In The Box's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting Light In The Box
Of the 4 way(s) to get in touch with Light In The Box, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Light In The Box as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Light In The Box? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.